Privacy Policy
At BOOUNG PTE. LTD., we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable data protection laws.
This Privacy Policy applies to BOOUNG PTE. LTD. (UEN: 201821217G), a company incorporated in Singapore with its registered office at 859 Yishun Avenue 4 #02-127, Singapore 760859 ("Company", "we", "us", or "our"). By accessing our website or using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal data when you interact with us:
- Identity Data — Full name, preferred name, job title, and company name.
- Contact Data — Email address, telephone number, and mailing address.
- Usage Data — Information about how you use our website, products, and services, including IP address, browser type, pages visited, and time spent on pages.
- Communication Data — Messages, enquiries, and feedback you submit via our contact forms or email.
- Recruitment Data — Résumé, employment history, educational qualifications, and references submitted through job applications.
- Technical Data — Device identifiers, operating system, referral sources, and cookie data.
We do not knowingly collect sensitive personal data (such as race, religion, health, or financial account details) unless required by law or explicitly consented to by you.
2. How We Collect Your Data
We collect personal data through:
- Direct interactions — when you fill in forms, send us emails, apply for a job, or contact us by phone.
- Automated technologies — cookies, server logs, and similar tracking technologies as you navigate our website.
- Third parties — publicly available sources, recruitment platforms, or referrals from business partners.
3. How We Use Your Information
We process your personal data for the following purposes:
- To respond to your enquiries and provide requested services or information.
- To process and evaluate job applications and conduct recruitment activities.
- To manage our business relationship with you and fulfil contractual obligations.
- To send you relevant updates, newsletters, and marketing communications (where you have given consent).
- To improve and personalise our website experience through analytics and usage monitoring.
- To comply with legal obligations, enforce our terms, and prevent fraud or security incidents.
- To maintain internal records and administrative functions.
We will only use your personal data for the purpose(s) for which it was collected, unless we reasonably consider we need to use it for another reason that is compatible with the original purpose.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:
- Service Providers — Trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., cloud hosting providers, analytics platforms). These parties are obligated to keep your information confidential.
- Group Companies — Affiliated entities within our corporate group for internal business purposes and consolidated reporting.
- Legal Requirements — Where disclosure is required by law, court order, or government authority, or to protect the rights, property, or safety of the Company, our clients, or others.
- Business Transfers — In connection with a merger, acquisition, or sale of company assets, your personal data may be transferred to the relevant third party, subject to equivalent data protection obligations.
Where we transfer personal data outside Singapore, we ensure appropriate safeguards are in place in accordance with the PDPA.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. Cookies are small text files stored on your device.
We use the following types of cookies:
- Strictly Necessary Cookies — Essential for the website to function correctly and cannot be switched off.
- Analytics Cookies — Help us understand how visitors interact with the website (e.g., Google Analytics, Google Tag Manager).
- Functionality Cookies — Allow the website to remember choices you make and provide enhanced features.
- Targeting/Advertising Cookies — Used to deliver relevant advertisements on other platforms.
You may control cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- Encryption of data in transit using SSL/TLS protocols.
- Access controls limiting personal data to authorised personnel only.
- Regular security assessments and vulnerability management.
- Staff training on data protection obligations and best practices.
Despite our efforts, no data transmission over the internet is completely secure. If you suspect a data breach, please contact us immediately at hello@booungpteltd.sg.
7. Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:
- Contact and enquiry records — up to 3 years from the date of last interaction.
- Recruitment data — up to 2 years following the conclusion of the recruitment process.
- Website analytics data — up to 26 months, as per Google Analytics default settings.
- Contractual records — for the duration of the contract and up to 7 years thereafter, as required by Singapore law.
Upon expiry of the applicable retention period, we will securely delete or anonymise your personal data.
8. Your Data Protection Rights
Under the PDPA and applicable laws, you have the following rights regarding your personal data:
- Right of Access — Request a copy of the personal data we hold about you.
- Right of Correction — Request correction of any inaccurate or incomplete personal data.
- Right to Withdraw Consent — Withdraw your consent to processing at any time, where processing is based on consent. Note that withdrawal does not affect the lawfulness of prior processing.
- Right to Data Portability — Request transfer of your personal data to another organisation in a structured, machine-readable format, where technically feasible.
- Right to Object — Object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please submit a written request to our Data Protection Officer at hello@booungpteltd.sg. We will respond within 30 days of receiving your request. We may require verification of your identity before processing your request.
9. Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate steps to delete such data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data protection practices, please contact our Data Protection Officer:
BOOUNG PTE. LTD.
Data Protection Officer
859 Yishun Avenue 4 #02-127, Singapore 760859
Email: hello@booungpteltd.sg
Phone: +65 6330 8501
You also have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore if you believe your personal data rights have been violated. More information is available at www.pdpc.gov.sg.